Duties:
- Ability to access mainstream customer portals and transporting data and information. Login credentials will be provided through main customer admin.
- Ability to input NLF information for new product listings in customer portals.
- Ability to dispute supplier queries on customer portals.
- Ability to input all promos on customer portals throughout the year as submitted by mults-head.
- Ability to change pricing schemes on customer portals using approved credentials.
- Ability to navigate internal and external IT systems.
- Ability to book deliveries and obtain depot booking slots on customer portals & with inbound analysts.
- Creation of Mainstream- customer portfolio – Master Files using SAP and customer portals.
- Ongoing – Maintaining Pricing schemes and customer Master files.
- Ongoing – Maintaining customer product information and updating pallet configs, barcode etc..
- Create custom performance reports from customer portals & SAP, as required by mainstream head.
- Coverage: for order processing and Mainstream invoicing and sending out invoices to customers via email, customer portal or EDI.
- Access to EDI – daily printing of purchase orders.
Attributes:
- Candidate must have strong communication skills and a passion for the business and ability to grow within the organisation
- Accuracy in reporting functions and inputting data on customer portals.
- Familiar with customer portals and ability to navigate their system: – Tesco, Sainsbury’s, Asda, Morrison’s, Booker, COOP, Nisa, Musgrave, Sysco, Aldi, Lidl,
- Be customer focused, flexible and friendly.
- Team Spirit: Internal and external – team collaboration, working in a friendly environment.
- Strong IT skills – is a requirement to navigate customer portals and internal SAP management system.
- Strong skills in Microsoft office programs: EXCEL is a must.
- Flexible to jump in and cover for staff on vacation or off sick in Mainstream-sales.
- A can-do attitude.
- Multi-tasking is mandatory.
- SAP experience required but not necessary
