Duties:
* Handling inbound (sales) calls, taking orders and responding to queries from customers
* Chasing and checking progress of orders, working closely with Purchasing/Sales Manager supporting sales operations to help process orders, invoices, etc
* Following leads given by the external sales team
* Building long lasting client relationships
* Exceptional communication skills and closing a sale over the phone
* Any other job when and as required by Purchasing and Sales Manager
* To log customer complaints and process as necessary
Specification
- Graduate looking to embark into a new career path
- Able to build and maintain good relationships with peer group, colleagues, customers, suppliers
- Excellent communication skills, with good time management and organisational skills
- Reliable and hardworking, proficient in MS Office
- Confident using the telephone to resolve progression of opportunities and customer issues
- Experience of an ERP system such like HubSpot would be an advantage
This is a permanent role office based Monday-Friday.
