What you’ll be doing
Preparing and managing essential customs documentation, including:
* Goods Movement References (GMRs)
* European Logistics Envelopes (ELEs)
* Safety & Security Declarations
* ICS2 Declaration
* IPAFFS documentation
* Processing customer orders and accurately entering data into our transport management system
* Ensuring all charges and costs are applied correctly
* Verifying that the correct customs agents are assigned to each shipment
* Monitoring the progress and discharge of Transit (T1) documents, ensuring they are processed correctly and sent to the appropriate EU customs agents
* Responding to customer and driver enquiries via telephone and email, delivering a professional and efficient service
* Working collaboratively across departments to identify opportunities to improve processes and enhance the efficiency of the Customs Compliance Team
* Supporting the smooth movement of international shipments while maintaining full customs compliance
What we’re looking for
We’re looking for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering accurate work.
You’ll ideally have:
* Excellent written and verbal communication skills
* A positive, proactive attitude and a willingness to learn
* Strong attention to detail with excellent data entry accuracy
* Good numeracy and literacy skills
* Confident IT skills, including Microsoft Excel and the ability to quickly learn new systems
* Excellent organisational and time management skills, with the ability to prioritise multiple tasks
* A professional, customer-focused approach when dealing with colleagues, customers, and external partners
* A team-player mindset with the confidence to work independently when required
* Energy, enthusiasm, and a genuine desire to contribute to a high-performing team
Why join us?
This is an excellent opportunity to develop your career in international logistics and customs compliance while working within a supportive and experienced team. You’ll gain valuable industry knowledge, play an important role in our day-to-day operations, and have the opportunity to make a real impact by helping us continually improve the way we work.
Monday – Friday 08:00-17:30 / 07:30-16:30 alternating every week. (plus 1 Saturday morning every 6 weeks, 0800hrs – 1100hrs)
This is a full time permanent role.
