Position: Job Type: Location: Posted: Salary:
Credit Controller Permanent Sutton Coldfield, West Midlands £32000 - £33000 per annum + Excellent Career Progression

My client is a successful international metals business and due to a recent retirement, they are recruiting for an experienced Credit Controller on a full-time permanent basis.

The main purpose of the role is to ensure prompt payment of all sales ledger accounts, reduction of debtor days, trade within agreed credit levels, maintaining good controls to reduce risk and maintain good written and verbal relationships both externally and internally.

Salary: £33,000 pa

Hours: Mon to Fri 0830-1700

Contract: Permanent


Debit Collection

  • Contacting Customers to recover debt to timelines including full query resolution
  • Resolving invoice, credit and debit note queries
  • Liaising and updating internally to assist with debt management and recovery
  • Implementing and agreeing payment plans with assistance of Credit Manager/ Sales
  • Putting accounts on stop where appropriate when they exceed their credit terms, limits and overdues
  • All statements are issued in a timely manner at month end
  • New accounts are setup with a full review and check including full credit and visual compliance check and sign off
  • All uninsured accounts have a full review every 24 months
  • Check all accounts are establishing regular trading patterns and paying to terms
  • Reconciling accounts on a monthly, quarterly and annual basis
  • Review all bad debt write offs/ CVAs and review with Finance for provisions or release
  • Reviewing the ledger and highlighting risks, concerns and opportunities and notifying Manager
  • Safeguarding company assets through maintenance of effective controls

Credit Limits

  • Review all active debtor accounts to ensure they are trading within the insured/ agreed credit limit at our maximum exposure point
  • Review all active accounts to ensure within the credit limit, where accounts are exceeding this further credit reports should be obtained (Credit Safe/ D&B)
  • All accounts trading over $500K to be approved by Corporate Director of Credit
  • All account exceeding $250K to be approved by Finance Director or Managing Director
  • All accounts less than $250K to be approved by Credit Manager
  • Review all active accounts with a limit of $100K or more every 12 months. Any accounts below the $100k threshold to be reviewed every 24 months

Key Interactions The Credit Controller will be required to liaise, co-ordinate and work with the following group of colleagues and customers: Director of Credit Corporate, Joint Managing Directors, Group Financial Controller, Finance Managers, International Finance Director, Accounts Assistant, Sales Ledger & Purchase Ledger, Customers- Accounts Payable, Sales Account Managers and Sales Admin, Sales Managers and Quality Manager.

Person specification


  • Strong academic record
  • Three years experience in Credit Control for a large company
  • Very good understanding of Microsoft Office and Outlook
  • Technically competent on Excel
  • Excellent telephone and communication skills
  • Good negotiation skills
  • The ability to explain financial matters firmly and clearly
  • To be able to read and understand financial reports for recommending credit limits
  • Ability to relate well to Colleagues and Customers
  • Self-motivated with a positive, organised, methodical and professional approach


  • Experience in the accounts department of a manufacturing business
  • Ability to write and speak French

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