Responsibilities:

* Perform general clerical duties, including photocopying, scanning, and mailing

* Answer and direct phone calls with professionalism and courtesy

* Maintain electronic and hard copy filing system

* Handle sensitive information in a confidential manner

* Prepare and modify documents using computerised systems such as Google Suite and Microsoft Office

* Assist in the preparation of regularly scheduled reports

* Update and maintain office policies and procedures

* Perform data entry tasks accurately and efficiently

* Manage inventory of office supplies and place orders when necessary

* Answering phone calls to clients and hauliers.

* Processing invoices through internal system and ensuring POD’s are attached.

* Raising job references in internal system and charging clients accordingly.

Experience:

– Proficient in computerised systems such as Google Suite and Microsoft Office

– Strong clerical skills with attention to detail – Excellent phone etiquette and communication skills

– Familiarity with QuickBooks or other accounting software is a plus

– Strong organisational skills with the ability to prioritise tasks effectively

– Ability to handle confidential information with discretion

– Knowledge of the haulage, transport, or logistics environment is essential