Administrator
Pure Staff are currently recruiting for aTemporary Administrator to join our client based in Coleshill for the next 6-8 weeks. Our client is a well-established specialist within the underground services and insurance sector, providing support for drainage, water supply, and underground utility claims on behalf of major insurance providers and customers across the UK.
This is an excellent opportunity for an organised and detail-oriented Administrator to support the smooth day-to-day running of the office. The successful candidate will play a key role in coordinating insurance claims, liaising with customers and engineers, maintaining accurate records, and ensuring all administration is completed efficiently.
Your Role
As an Administrator, your duties will include:
- Answering incoming telephone calls and responding to customer enquiries.
- Processing new claims and updating customer records using internal systems.
- Liaising with field engineers to schedule appointments and monitor job progress.
- Communicating with insurance providers, customers and subcontractors to provide updates on ongoing claims.
- Maintaining accurate administrative records and ensuring all claim documentation is up to date.
- Uploading reports, photographs and supporting documents to internal systems.
- Managing emails and ensuring queries are dealt with promptly and professionally.
- Supporting the wider office team with general administrative duties as required.
Requirements
- Previous administration experience within an office environment.
- Excellent communication and customer service skills.
- Strong IT skills, including Microsoft Office (Word, Excel and Outlook).
- Excellent organisational skills with the ability to manage multiple tasks.
- High level of accuracy and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Experience within insurance, construction, utilities or drainage sectors would be advantageous but is not essential.
- Professional, reliable and positive approach to work.
Pay & Shifts
- £12.71 per hour
- Monday – Friday
- 09:00 – 17:00 (or amend to client’s hours)
- 1-hour unpaid break
What’s in it for you?
- Weekly pay from an experienced payroll team.
- Holiday accrued up to 28 days (pro-rata).
- Temp-to-perm opportunity for the right candidate.
- Friendly and supportive working environment.
- Free onsite parking.
- Full training provided.
- Free access to our perks scheme after your first payment (discounts on electronics, travel, clothing, home, fitness, wellbeing and more).
How to Apply
To apply, please send your up-to-date CV to this advert or call 01905 20547 and speak to one of our recruitment consultants today! Once a successful pre-screen is complete, the registration process is quick and easy online using our Pure Staff app, including digital Right to Work checks and the interview process.
While working with Pure Staff, you’re employed and paid directly by us – no umbrella companies, no processing fees, no outsourced payroll – just simple PAYE with accurate, on-time payslips from our experienced in-house payroll team. After your first payment, you’ll receive free access to our perks scheme, giving you exclusive discounts on electronics, travel, clothing, home, fitness, wellbeing and more.
