This position forms part of the existing Operations Team. It requires the jobholder to participate in the day-to-day Air freight and Road freight operations and all the related administration. To build relationships with the Existing clients and always deliver a high standard of customer care.

Duties:
* Managing the day-to-day export and import bookings of Air Freight & European road freight shipments.
* Raising job files and all the appropriate paperwork.
* Raising / processing the necessary customs clearance.
* Processing the jobs utilising the Azyra software system.
* Extensive client liaison both written (email) and verbal (telephone).
* Extensive supplier liaison and negotiation.
* Internal liaison with the sales team assisting with quotations and service status information.
* Invoicing jobs on completion.

Attributes:

• Air freight & European road operations experience.
• Customer service experience with the ability to build strong relations.
• Experience of calculating freight quotations.
• Negotiating skills to maximise gross profit.
• Strong organisational and administration skills.
• Good IT Skills.
• A positive and engaging personality.
• Can do sales orientation.
• Strong work ethic.
• Team player.
• Confident communicator. (Written and verbal)
• Good attention to detail.
• Calm under pressure.

This is a full-time permanent role