Privacy Policy

Pure Staff is a data controller and data processor for the purposes of data protection legislation. Relevant,
authorised members of our staff will have access to the information.

We ask you to share information with us so that we can provide you with work-finding and related services.

This document tells you what you can expect from us and how we will protect your rights. It applies to
information we collect about agency workers, staff members and individuals who work at the companies we do business with.

We have a full Data Protection Policy and Data Retention Policy which you are invited to view in any of our Branch or Site locations.

If you wish to exercise any of your rights, please contact: Emma Mansell Compliance Manager –
compliance@purestaff.co.uk

Why do we process your information?

We process information about you, known as ‘personal data ’, to enable us to carry out our business as an
employment agency for the purposes of permanent recruitment services and as an employment business for the purposes of temporary recruitment services.

By law, we have obligations to ensure that the candidates we place into vacancies are suitable for those
positions and that the vacancies are suitable for those candidates. We have a duty of care to look after the best interests of our customers and to do that we need to collect and process relevant information.

We process some other information to help us make sure we are delivering a service that treats people legally and fairly, prevents human rights abuses, and is always improving.

Who will we share information with?

Information shared with client organisations – In order for our client organisations to consider workers for
opportunities within their businesses, we need to share worker information with them. We have contracts
in place with these organisations that require them to treat worker information as confidential before we
share worker information with them.

Information shared with workers – In order to perform our recruitment services (such as arranging interviews, for example) we often need to share client contact information (such as name, job title and contact details) with workers.

Auditors & Inspectors – From time to time we may be audited by third parties to ensure that we are operating a legally compliant and ethical business. These third parties may include:

• Government regulatory and enforcement audits
• Independent social compliance audits
• Client audits

Other – If we would like to share your data with anyone not covered in this privacy notice (such as sharing
testimonials with potential customers, for example), we will only do this where we have a legitimate reason to do so and where required will ask for your specific consent to do so.

What are your rights?

All individuals have the following rights regarding their personal information (also called ‘personal data’).

1. The right to be informed 

You have the right to know what information we hold about you, what we are using it for, who we are sharing it with, how long we are keeping it, and on what basis we are processing the data.

While we always prefer to process data based on your explicit consent, as a recruitment organisation we also have a ‘legitimate interest’ in processing your data to ensure we are matching you to suitable vacancies. There are also times when we have to process your information because we are required to by law

2. The right of access 

If you would like to see the records we hold on file for you, please contact Emma Mansell – Compliance
Manager – Compliance@purestaff.co.uk. All requests must be made in writing and will be dealt with within 30 days.

3. The right to rectification 

If you believe we are holding incorrect information, you can ask us to correct it.

4. The right to erasure

You can ask us to remove your information from our records. As long as there is no legal requirement for us to keep them (for example, HMRC require us to keep payroll records for 6 years), we will remove your details. This will mean that we won’t be able to contact you with any work opportunities in future.

5. The right to restrict processing

Instead of asking to be removed, you can ask us to stop processing it – so you can ask us to stop contacting you about work opportunities, for example.

6. The right to data portability 

If you want to take your data to another organisation, please contact Emma Mansell – Compliance Manager – Compliance@purestaff.co.uk.

7. The right to object 

You have the right to object to your data being processed on the basis of legitimate interests, direct
marketing, and processing for statistical purposes. We will stop processing your information
immediately unless there are legal reasons for us not to do so.

8. The right not to be subject to automated decision-making (including profiling) 

We do not make recruitment decisions based solely on automated processing. While we may use secure AI-powered tools to assist in reviewing application packs or generating anonymised CVs, these tools do not decide whether you are offered work. All decision-making remains with our consultants.

What information do we collect? How do we use it? How long do we keep it?

This privacy notice has been divided into sections, so that you can read the information relevant to you. Each section tells you what information we collect, how we use it, and how long we will keep it for.

• Agency workers.
• Staff members.
• Individuals who work at the companies we do business with.

Agency Workers

Agency Workers are workers we supply to work with our client companies.

What information do we collect?

We collect personal data from you in order to fulfil our contract with you, to comply with our legal obligations and where it is in our legitimate interests in order to provide you with work seeking services and to supply our clients with labour.

This will include:

• Your name and contact details
• Your right to work status (and to take copies of your passport/other allowable documents)
• Your skills, experience and qualifications (where relevant)
• Details about the type of work you are looking for Your next of kin
• Whether you require any reasonable adjustments in the recruitment process
• Questions about your work seeking activity, to help us make sure we are protecting your welfare and
  your rights.
• Your national insurance number and bank details in order to pay you for any work you do
• Client Specific Documents (where applicable)
• Driving Licence, Digi card and DQC card (where applicable)
• A profile summary created from your application pack or CV. Where applicable, this summary may
  be anonymised depending on the stage of engagement we are at with a client.

We may also ask for further information to confirm your suitability for work, which may include:

• Reference details
• Health questions relevant to the type of work you are applying for
• Whether you have any unspent criminal convictions

Once a contract has been offered, we will also ask for the following information:

• Whether you require any reasonable adjustments to undertake any roles
• Any client specific requirements for the purpose of Time & Attendance processing

For some roles, we may use assessments as part of the recruitment process such as literacy, numeracy, or
skills tests, and these results will be held on file.

How do we use it?

The information we collect will only be used for the purposes of progressing your application for work, or to fulfil legal or regulatory requirements if necessary. We may use secure, business-managed AI tools (e.g.
ChatGPT Team, internally hosted platforms) to assist with reviewing your registration documents, assessing completeness, and supporting our onboarding, anonymised CV creation, and compliance processes.

These tools are only used where approved by our Compliance Manager and configured to meet strict UK GDPR and data security standards. We do not use public, open-access, or personal AI accounts (e.g., free ChatGPT or Claude) for processing your personal data. Any AI-assisted processing is conducted in line with our internal Generative AI Usage Policy (QMS P87) and subject to strict review and oversight. These tools may also help us generate candidate profiles, or where appropriate anonymised candidate summaries or “blind CVs”, which allow us to introduce your experience to potential clients without sharing your full identity.

These tools are designed to support, not replace, human decision-making. Any outputs are reviewed by our consultants before being used or shared. Processing is conducted securely and in accordance with UK data protection law.

The information we ask for helps us to assess your suitability for work. You don’t have to provide the information we ask for, but it might affect our ability to provide you with work if you don’t.

How long do we keep it?

We keep the information for either the minimum period we are required to keep it by law, or as defined in our Data Retention Policy or for as long as you give us consent to keep the information.

Internal Staff

Staff members are those people who work directly for and within our organisation.

What information do we collect?

We collect personal data from you in order to fulfil our contract with you, to comply with our legal obligations and where it is in our legitimate interests as an employer/labour provider to recruit new workers to fill vacancies in our business.

As part of our recruitment process, in order to assess your suitability for employment, we will ask for the following information:

• Name and contact details
• Your right to work status (including taking copies of original passport/visa documents)
• Your skills, experience and qualifications
• Whether you require any reasonable adjustments in the recruitment process
• Questions relevant to your ability to carry out the role
• Whether you have any unspent criminal convictions
• Driving Licence details (where applicable)

Once a job offer has been made and accepted, we will also ask for the following information:

• Bank details
• National Insurance Number
• Your next of kin
• Whether you require any reasonable adjustments to undertake the role

How do we use it?

The information we ask for helps us to assess your suitability for employment, to enable us to employ you
and to fulfil legal or regulatory requirements with us. You don’t have to provide the information we ask for, but it might affect our ability to employ you if you don’t.

This information is collected, processed and retained because employers have a ‘legitimate interest’ under data protection law to do this.

How long do we keep it?

If you are successful in your application for employment with us, we keep the information you provide for
either the minimum period we are required to keep it by law, or as defined in our Data Retention Policy or
for as long as you give us consent to keep the information.

If you are unsuccessful in your application for employment with us, the information will be kept on file for
one year after the end of the recruitment process for that role.

Once you are working with us, your employee record will include other relevant information, including:

• Contract of Employment
• Training records
• Appraisal and performance review records
• Sickness & Absence records
• Correspondence records (including disciplinary and grievance meeting notes where relevant)
• Company property details – IT, Company Car details, Office keys.

Your employee record will be retained for the duration of your employment and for differing periods
depending on the records as defined in our Data Retention Policy following the end of your employment.

External Business Contracts

External business contacts mean individual members of staff at the supplier, support, client and other
organisations we work with to perform the legitimate activities of our business

What information do we collect?

We collect personal data in order to comply with our legal obligations and where it is in our legitimate
interests as an employer/labour provider to do so.

Individuals within the companies we work with are also entitled to have their personal information protected. We will only share information where it is allowed by law and relevant to our legitimate business activities, such as providing name, job title and contact details when arranging an interview.

We may also share professional information that is already in the public domain (such as company website pages, LinkedIn profiles, and similar media).

How do we use it?

The information we ask for will only be used in connection with the legitimate activities of our business.

How long do we keep it?

We keep the information for either the minimum period we are required to keep it by law, or for as long as you give us consent to keep the information, whichever is longer.

We will retain contact details for individuals within client organisations while the organisation remains a
current or prospective client organisation.

Individuals within the organisations we work with have the same rights as any other individual (including the right to be forgotten). Anyone wishing to exercise their rights under data protection legislation should contact Emma Mansell –Compliance Manager – compliance@purestaff.co.uk.

Client Referrals

When referring a client to Pure Staff Ltd, it is crucial that you have explicitly obtained the referee’s consent before sharing any of their personal information with us.

Informing the Referee

Before sharing any personal data, you must clearly inform the referee about:

• The data you will share

The type of personal information you intend to disclose.

• The purpose of sharing it

Why the information is being shared and how it will be used.

• Who will have access to it

Who within Pure Staff Ltd will have access to the referee’s data.

Pure Staff £100 Amazon Gift Voucher – Referral Terms & Conditions

1. Eligibility

1.1. The referral scheme is open to UK residents aged 18 or over.

1.2. The referrer must not be an employee of Pure Staff Ltd, or any of its subsidiaries, at the time of referral.

1.3. The referred company (“the Client”) must not be an existing customer or currently in contact with Pure Staff regarding recruitment services.

2. Valid Referrals

2.1. A referral is valid only when submitted through the official Pure Staff referral form at www.purestaff.co.uk/refer-a-client

2.2. The referral must include accurate and complete contact details for both the referrer and the referred Client.

2.3. Referrals made through other channels (e.g. social media messages, phone calls, or emails) will not be eligible unless confirmed in writing by Pure Staff.

3. Reward Conditions

3.1. The £100 Amazon Gift Voucher will be issued only after the referred Client has engaged Pure Staff Ltd for supply of temporary or permanent recruitment services; and The Client has been successfully invoiced and paid for a minimum of 4 weeks of supply or £2,000 in invoiced revenue (whichever occurs first).

3.2. Pure Staff reserves the right to verify the validity of any referral before issuing the reward.

3.3. Each referral qualifies for one reward only. Multiple referrals of the same Client will be honoured on a “first received” basis.

4. Reward Issue

5.1. Eligible referrers will receive their £100 Amazon Gift Voucher by email within 30 days of the qualifying criteria being met.

5.2. Pure Staff accepts no responsibility for lost, misdirected, or undeliverable vouchers once issued.

6. General

6.1. Pure Staff reserves the right to withdraw, amend, or suspend this promotion at any time without prior notice.

6.2. Any disputes will be handled at the sole discretion of Pure Staff Ltd, whose decision is final.

6.3. By submitting a referral, you confirm acceptance of these Terms & Conditions.

Obtaining Consent

Make sure the referee fully understands and agrees to the disclosure of their personal information. By
proceeding to refer a client, you confirm that:

• Explicit consent has been obtained from the referee.
• The referee is aware of and agrees to the sharing and processing of their personal data.

Compliance

This process ensures that we comply with applicable data protection laws and safeguard the referee’s
privacy. Your cooperation helps us maintain the trust and integrity essential to our business.

For more details on how AI tools are used responsibly within our organisation, please refer to our Generative AI Usage Policy (QMS P87), available upon request.

Last Updated On: 05/11/2025