Reporting to the Technical Manager you will;

• Supporting Technical Manager
• Issuing new customer and product specifications
• Maintaining library of product and packaging specifications and assessment of specifications need of update.
• Update, review and create product specifications according to BRC, legal and customer’s requirements
• Completing SAQs and ensuring product data is uploaded on customer platforms.
• Support in maintaining the Quality Manual ensuring regular reviews and updated when required writing new procedures.
• Reply to customer’s complaints and conduct investigations
• Raising and record NCRs (root analysis)
• Communicate effectively with Quality Assurance Team, production and warehouse managers to ensure all issues and non-conformance’s are fully understood and agree corrective actions and timescales.
• Ensure all non-conformance’s and issues raised are followed up to ensure satisfactory corrective action has been taken.
• Supporting Technical manager with customer and third-party audits
• Contact suppliers (raw material, packaging and services) requesting documentation for Supplier evaluation and approval procedure.
• Gather, manage and organise supplier’s documentation and ensure that all suppliers have sent requested documents.
• Support TM with specific projects

Skills:

1. Holder of HACCP level 3
2. Holder of one food quality standard (BRC, IFS, Global GAP, FSSC 22000,etc)
3. Understanding of food quality management systems and previous experience of working with food safety standards e.g. BRCGS
4. Solid food industry technical and specifications experience.
5. IT literate including Excel and working knowledge of customer portals/retailer specifications.
6. Strong organisational skills with high attention to detail
7. Strong literacy and numeracy skills
8. Ability to analyse data and solve problem.
9. Organised with the ability to plan and prioritise different tasks, work under pressure and meet strict deadlines.