My client is a leading independent Motor Factor Sales business and they are looking to recruit a Customer Relationship Manager to deliver first class customer service and help grow branch sales volumes for new and existing customers.
Location:Castleford
Salary: £28-30k pa (DOE) + Quarterly & Annual bonus scheme
Hours: Mon to Fri 0800-1700 with occasional Saturday mornings.
Main Purpose of Job:
* Working with the Sales Director and Branch Manager in creating and managing branch development plans and strategy
* Identifying new business growth opportunities
* Meeting existing and potential customers to build and develop relationships and understanding
* Promote all customer products and brands and support branch special promotions
* Liaising with the branch sales team to ensure great customer service and improved customer knowledge
* Helping to prepare and attain branch sales and volume
* Be on the front line in dealing with customer complaints and queries
* Producing reports for branch manager, sales support and sales director as required
* Providing customer data on request
Knowledge, Skills & Experience
* 2 Years Motor Factor Sales Experience or experience in a similar role.
* A valid driving license.
* Passion to deliver top class customer service while driving sales.
* Numeracy and literacy.
* A smart personal appearance and professional manner.
* The ability to communicate and provide knowledge to meet the needs of our customers.
* Knowledge of the local area and customer base would be a distinct advantage.
* A drive to seek new business
* Excellent telephone manner
* Strong verbal and written communication
* Good IT skills
* Initiative and good decision-making skills
* Account Management
* Sales project management skills
* Strong organisational skills
* Ability to write reports.
