Master Technician – Bristol, Cribbs Causeway
Permanent & Full Time
Weekly Hours: 42
Includes Weekend Work: Yes
Salary: Up to £35k pa (DOE)
We are looking for an experienced vehicle technician, at the forefront of technical and diagnostic ability to spearhead our technical excellence across the company’s products, including Hybrid, EV and soon Hydrogen vehicles. A passion to learn and share knowledge is essential to your work as part of a successful aftersales team.
You will need an NVQ in Motor Vehicle Technology through IMI or City & Guilds Level 3 as a minimum, as well additional manufacturer training recognition
As a Master Vehicle Technician, you will act as our specialist in the repair, servicing and preparation of used cars from the dealers, whilst detecting and diagnosing any additional faults for further repair ensuring all work is completed safely and to the customer’s complete satisfaction. You will have the opportunity to work with highly skilled group and be equipped to utilise the most up to date technology.
Description:
We pride ourselves in looking after our people. We believe in developing you, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career.
In this role you will:
- Diagnose complex symptoms across the whole range of vehicle systems, as well as conduct routine service & repairs.
- Ensure Quality and a first time fix to delight our customers every time.
- Communicate with customers to fully understand their reported issue.
- Feedback resolutions to the company’s technical platforms.
- Develop your skills & knowledge to stay at the forefront of vehicle technology, including EV.
- Lead by example continually demonstrating best practice to your colleagues.
- Assist and train your colleagues with technical assistance.
- Complete video vehicle health checks to highlight any issues & sell-up opportunities.
- Maintain a clean & safe work bay.
The benefits are:
- A Highly competitive monthly efficiency bonus
- A Company car scheme – up to two vehicles
- Up to 7 % Employer Pension Contribution
- Annual holiday – 22 days increasing to 26 with continued service, plus bank holidays*
- Access to our Upskill Technician programme
- Toolbox insurance.
- Shopping discounts
- Enhanced Maternity, Paternity and Adoption Leave
- Employee Assistance Program
