Branch: Worcester ~ Skills: LOGISTICS, planning, Supply Chain, freight, road freight, import, Export ~ Education Levels: College/Pre-University

Job Start Day: asap

You will be required to process and manage a range of European and UK road freight shipments from start to finish, using acquired skills to negotiate commercial pricing, place bookings, accurately raise shipping documentation and manage customer issues including;

  • Manage road freight booking process with customers and suppliers.
  • Obtain and process pricing enquiries for all forms of road transport.
  • Operate internal operations system, on-line booking and sales platforms, customs documentation.
  • Manage sales and cost reconciliation on a shipment-by-shipment basis.
  • Raise accurate operational documentation such as Load sheets, Certificates of Origin and EUR1’s with great attention to detail.
  • Face to face customer meetings where required with specific objectives and results to achieve.


  • A knowledge of processing road freight shipments, ideally in a freight forwarding company, together with commercial pricing experience.
  • The role will demand excellent relationship building skills with both customers and suppliers to maximise all opportunities.
  • Identifying new business opportunities from your customer base and having the ability to up sell the services on offer.
  • The ability to prioritize, organize & manage time efficiently is essential within a busy operations team.
  • Attention to detail is essential for the production of shipping documents.


  • An outgoing, lively, engaging and knowledgeable personality to manage relationships with customers and suppliers.
  • A good communicator and team player to work within an operations team.
  • Commercial awareness and ability to negotiate at a high level.
  • A detailed knowledge of the European road freight industry is a distinct advantage.