Branch: Birmingham ~ Skills: sales ~ Education Levels: Secondary School/High School

Job Duration: Permanent ~ Job Start Day: ASAP

A highly professional and established organisation in Perry Barr are seeking a Customer Service and Sales Advisor.

The Role:

  • Pro-actively develop and manage an assigned Customer base
  • Receive, Process and Upsell Customer orders via Inbound Calls
  • Use Sales Promotions and Customer Relationships to enhance Business via Outbound Calls
  • Build Customer Relationships
  • To achieve Personal Sales Objectives as well as Department Profit and Product Objectives
  • Gather market relevant information on an ongoing basis
  • Work to KPI’s daily

The Candidate

To excel in this role, The successful candidate will relish the challenge of operating in and contributing to a highly dynamic, Sales driven environment and will be able to apply their strong Sales and Tele-Sales background to maximize profit opportunities and productivity to their assigned customer base.

The individual will be required to have at least 2 Year’s experience of working within a Sales or Tele-Sales environment. Also, with experience of working in a fast paced and commercially sensitive marketplace. They must have an organised approach with a high level of attention to detail, very strong communication skills and be observant with a calm and assertive nature.

Key Qualities and Skills required

  • Experience of dealing with customers in a B2B environment
  • Fluent Microsoft Office, Microsoft Excel and Keyboard Skills
  • Strong Timekeeping and Attendance records
  • Compliance with Sales Office procedures
  • Professional Telephone manner
  • Self-Motivated individual with a strong work ethic
  • Flexible working approach with the ability to think outside the box
  • To be able to work well within a team as well as on an individual basis
  • Literacy and Numeracy Skills
  • General Administration Duties

Key Details

Hours – Monday to Friday 8:30AM – 5:30PM, Saturdays are paid as overtime, 08:30AM -12:20PM on a Rota Basis

Holiday Entitlement – 20 Days plus Statutory Public Holidays

Salary – £19,210 Per Annum plus Bonus Plan and Commission

Reporting Line – Sales Office Manager


  • Workplace Pension
  • Overtime on a Rota basis
  • Bonus Payments and Commission
  • Incentives
  • Staff Purchases